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Terms and Conditions

 


1. WEBSITE TERMS AND CONDITIONS

Last Updated: February 2026

A. Professional Use & Ballistic Disclaimer

  • "Bulletproof" vs. "Ballistic Resistant": Jemo Tactical products are "ballistic resistant," not "bulletproof." No material can guarantee 100% protection against all threats.
  • NIJ Standards: Protection is strictly limited to the specific National Institute of Justice (NIJ) threat level listed on the product label. Using plates against calibers higher than their rating immediately voids all liability.
  • Blunt Force Trauma: Even if a plate stops a round, the energy transfer can cause "Back Face Deformation," resulting in broken bones, internal organ damage, or death.

B. User Eligibility (The "Clean Hands" Clause)

By purchasing, you represent and warrant that:

  • You are at least 18 years of age.
  • You have never been convicted of a felony or any crime that would prohibit you from owning body armor under federal or state law (e.g., 18 U.S.C. § 931).
  • You are not purchasing gear for any unlawful purpose or for use by a restricted person.
  • You are a U.S. Citizen or Permanent Resident, as these items are subject to ITAR (International Traffic in Arms Regulations) and cannot be exported.

C. Limitation of Liability & Indemnification

  • Waiver of Lawsuit: To the fullest extent permitted by Tennessee law, the buyer waives the right to sue Jemo Tactical for any injury, death, or damage resulting from the use of our products.
  • Indemnity: You agree to indemnify and hold harmless Jemo Tactical and its Memphis-based staff from any third-party claims arising from your misuse of the equipment or violation of these terms.

D. Governing Law

These terms are governed by the laws of the State of Tennessee. Any legal proceedings shall be held exclusively in the courts of Shelby County (Memphis), TN.

2. SAFE USE & CARE GUIDE

IMPORTANT: Read before deploying equipment.

To ensure your plates perform as designed, you must follow these safety protocols:

A. Pre-Deployment Inspection

  • The "Tap Test": For ceramic plates, listen for a "ring" vs. a "thud." A dull thud may indicate internal cracking.
  • Visual Check: Inspect the outer cordura or polyurea coating. If there are tears, moisture can enter and degrade the ballistic core.
  • Drop Policy: If a plate is dropped on a hard surface (concrete/asphalt), it must be replaced. Micro-fractures in ceramic cores are invisible to the eye but can cause failure during impact.

B. Proper Storage

  • Temperature Control: Do not store plates in a vehicle trunk during Memphis summers. Extreme heat (above 120°F) can degrade the adhesives and polymers over time.
  • Flat Storage: Store plates flat or inside a properly supported carrier. Do not lean heavy objects against them, as constant pressure can cause warping.

C. Fitting & Placement

  • The "V" Notch: The plate should be centered on your chest, with the top edge sitting at the "jugular notch" (where your collarbones meet).
  • Side-to-Side: Ensure the plate covers your vital organs (heart and lungs). Improperly fitted armor leaves you exposed.

Implementation Advice:

  1. Checkout Checkbox: Add a mandatory checkbox at checkout: "I have read and agree to the Jemo Tactical Terms & Conditions and Safe Use Guide."
  2. Package Insert: Print the "Safe Use & Care Guide" on a card and include it in every box you ship.
  3. Labeling: Never remove the factory labels on the back of the plates; they contain the serial numbers and threat levels required for legal tracking.



 

To provide Jemo Tactical with the highest level of protection, I have combined your Website Terms of Service with a comprehensive Safe Use & Care Guide. This creates a "shield" for your business by documenting that the customer was warned of the risks and instructed on how to maintain their gear.

1. WEBSITE TERMS AND CONDITIONS

Last Updated: February 2026

A. Professional Use & Ballistic Disclaimer

  • "Bulletproof" vs. "Ballistic Resistant": Jemo Tactical products are "ballistic resistant," not "bulletproof." No material can guarantee 100% protection against all threats.
  • NIJ Standards: Protection is strictly limited to the specific National Institute of Justice (NIJ) threat level listed on the product label. Using plates against calibers higher than their rating immediately voids all liability.
  • Blunt Force Trauma: Even if a plate stops a round, the energy transfer can cause "Back Face Deformation," resulting in broken bones, internal organ damage, or death.

B. User Eligibility (The "Clean Hands" Clause)

By purchasing, you represent and warrant that:

  • You are at least 18 years of age.
  • You have never been convicted of a felony or any crime that would prohibit you from owning body armor under federal or state law (e.g., 18 U.S.C. § 931).
  • You are not purchasing gear for any unlawful purpose or for use by a restricted person.
  • You are a U.S. Citizen or Permanent Resident, as these items are subject to ITAR (International Traffic in Arms Regulations) and cannot be exported.

C. Limitation of Liability & Indemnification

  • Waiver of Lawsuit: To the fullest extent permitted by Tennessee law, the buyer waives the right to sue Jemo Tactical for any injury, death, or damage resulting from the use of our products.
  • Indemnity: You agree to indemnify and hold harmless Jemo Tactical and its Memphis-based staff from any third-party claims arising from your misuse of the equipment or violation of these terms.

D. Governing Law

These terms are governed by the laws of the State of Tennessee. Any legal proceedings shall be held exclusively in the courts of Shelby County (Memphis), TN.

2. SAFE USE & CARE GUIDE

IMPORTANT: Read before deploying equipment.

To ensure your plates perform as designed, you must follow these safety protocols:

A. Pre-Deployment Inspection

  • The "Tap Test": For ceramic plates, listen for a "ring" vs. a "thud." A dull thud may indicate internal cracking.
  • Visual Check: Inspect the outer cordura or polyurea coating. If there are tears, moisture can enter and degrade the ballistic core.
  • Drop Policy: If a plate is dropped on a hard surface (concrete/asphalt), it must be replaced. Micro-fractures in ceramic cores are invisible to the eye but can cause failure during impact.

B. Proper Storage

  • Temperature Control: Do not store plates in a vehicle trunk during Memphis summers. Extreme heat (above 120°F) can degrade the adhesives and polymers over time.
  • Flat Storage: Store plates flat or inside a properly supported carrier. Do not lean heavy objects against them, as constant pressure can cause warping.

C. Fitting & Placement

  • The "V" Notch: The plate should be centered on your chest, with the top edge sitting at the "jugular notch" (where your collarbones meet).
  • Side-to-Side: Ensure the plate covers your vital organs (heart and lungs). Improperly fitted armor leaves you exposed.

Implementation Advice:

  1. Checkout Checkbox: Add a mandatory checkbox at checkout: "I have read and agree to the Jemo Tactical Terms & Conditions and Safe Use Guide."
  2. Package Insert: Print the "Safe Use & Care Guide" on a card and include it in every box you ship.
  3. Labeling: Never remove the factory labels on the back of the plates; they contain the serial numbers and threat levels required for legal tracking.












 

JEMO TACTICAL | GENERAL TERMS & CONDITIONS

1. Introduction and Scope

By accessing https://www.google.com/search?q=jemotactical.com (the "Site"), you agree to these Terms and Conditions. These terms constitute a legally binding agreement between you and Jemo Tactical, a company based in Memphis, TN. These terms apply to all visitors, users, and others who access or use the Service.

2. Intellectual Property Rights

The logo, brand name, custom graphics (including the Jemo Tactical plate branding), website design, and original content are the exclusive property of Jemo Tactical.

  • Prohibition: You may not use, copy, or distribute any part of our branding or Site content for commercial purposes without express written consent.
  • Trademarks: Any unauthorized use of the Jemo Tactical name or logo is strictly prohibited.

3. Accuracy of Information

While we strive for precision, Jemo Tactical does not warrant that product descriptions, photos, or other content on this Site are 100% accurate, complete, or error-free.

  • Right to Correct: We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice.

4. Payments and Billing

  • Payment Terms: By providing a payment method, you represent that you are authorized to use that method.
  • Order Rejection: We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
  • Pricing: Prices for our products are subject to change without notice.

5. Prohibited Uses

In addition to other prohibitions, you are prohibited from using the site or its content:

  • For any unlawful purpose.
  • To solicit others to perform or participate in any unlawful acts.
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
  • To upload or transmit viruses or any other type of malicious code.

6. Disclaimer of Warranties; Limitation of Liability

  • "As Is" Basis: The Service and all products delivered to you through the service are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind.
  • Liability Cap: In no case shall Jemo Tactical, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind, including, without limitation, lost profits or lost savings.

7. Indemnification

You agree to indemnify, defend, and hold harmless Jemo Tactical from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions or your violation of any law or the rights of a third party.

8. Severability

In the event that any provision of these Terms and Conditions is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms.

9. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Tennessee. You agree that any dispute arising out of or relating to these terms shall be submitted to the exclusive jurisdiction of the state and federal courts located in Shelby County, Memphis, TN.

Return and Refund Policy

 

JEMO TACTICAL | REFUND & RETURN POLICY

1. Final Sale on Ballistic Gear

Due to the life-saving nature of our products, all sales of ballistic plates and body armor are final. * Safety Integrity: To ensure the safety of all our customers, we cannot accept returns on armor once it has left our chain of custody, as we can no longer guarantee its structural or ballistic integrity.

  • Exceptions: Returns or exchanges are only permitted in the event of a documented manufacturing defect or a shipping error on our part.

2. Defective or Damaged Items

If you receive an item that is defective or was damaged during transit, you must contact us within 48 hours of delivery.

  • Notification: Email [Insert Email Address] with your order number and clear photos of the damage or defect.
  • Evaluation: Jemo Tactical reserves the right to inspect the item before authorizing a replacement or refund.
  • Resolution: If the claim is approved, we will provide a pre-paid shipping label and issue a replacement at no additional cost to you.

3. Non-Ballistic Gear (Apparel/Accessories)

For non-life-saving equipment (e.g., shirts, hats, un-issued pouches), we offer a 14-day return window under the following conditions:

  • Condition: Items must be in "as-new" condition, unwashed, and in original packaging with all tags attached.
  • Restocking Fee: Returns for "buyer's remorse" or incorrect sizing may be subject to a 15% restocking fee.
  • Shipping Costs: The customer is responsible for all return shipping costs unless the return is due to our error.

4. Refund Process

  • Approval: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Credit: If approved, your refund will be processed back to your original method of payment. Please allow 5–10 business days for the credit to appear on your statement.

5. Order Cancellations

Orders may be cancelled for a full refund only before the item has entered the shipping process. Once a tracking number has been generated, the "Final Sale" policy for ballistic gear applies.

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